FAQs

Glow & Go is a convenient, ready-to-eat jelly supplement designed for daily use. It features Type-1 hydrolyzed marine collagen along with carefully selected ingredients to support overall skin wellness, hydration, and general hair and nail health. This easy-to-use format requires no mixing or preparation, making it simple to incorporate into your everyday routine.

The key ingredients in Glow & Go are carefully selected to provide a convenient, edible jelly that fits seamlessly into your daily wellness routine. It contains Type-I hydrolyzed marine collagen sourced from tilapia fish, helping support the health of skin, hair, and nails. Sodium hyaluronate supports hydration and helps maintain a balanced moisture level, while vitamin C contributes to the body’s natural collagen formation process. Lychee seed extract supports skin wellness and provides antioxidant properties. The ready-to-use jelly format makes it simple, convenient, and enjoyable to incorporate Glow & Go into your lifestyle.

Glow & Go is not vegetarian or vegan friendly because it contains Type-1 hydrolyzed marine collagen sourced from fish.

We recommend taking one serving of Glow & Go daily. This convenient, ready-to-use jelly is designed to fit easily into your everyday routine. Always follow the instructions on the packaging and consult your healthcare professional if you have specific questions about supplementation.

Glow & Go can be taken at any time of the day that best fits your routine. Its convenient, ready-to-use jelly format makes it easy to incorporate into morning, afternoon, or evening wellness routines without preparation or mixing.

Our supplements are designed for simple, convenient use. Tear open the packet at the easy-tear spot, push the jelly up from the bottom, and enjoy. This ready-to-use format makes it easy to incorporate any of our products into your daily wellness routine, no mixing or preparation required.

Yes! All Moment Labs products are edible and designed for convenience. Each serving comes in a ready-to-use jelly format, making it easy to take your supplement anytime, anywhere. Whether at home, at work, or on the go, these supplements fit seamlessly into your lifestyle.

No water or preparation is required. Moment Labs supplements are fully contained in an edible jelly/liquid format. Simply tear open the packet and enjoy. This ready-to-use format makes it simple to incorporate supplementation into a busy lifestyle without spills, mixing, or extra steps.

Yes. All Moment Labs products are third-party tested by an independent laboratory to ensure safety, purity, and consistent quality.

We recommend consulting your healthcare provider before combining this supplement with other supplements or medications. This ensures it fits safely and appropriately into your overall wellness routine.

This supplement can be stored at room temperature. Avoid exposing it to extreme heat or direct sunlight to maintain the quality and convenience of the ready-to-use jelly format. Its flexible storage makes it easy to keep in your daily routine, whether at home, at work, or on the go.

We ship orders Monday through Friday, excluding holidays. Most orders are processed within 1-2 business days, though during peak periods processing may take up to 5 business days. The estimated delivery time shown at checkout depends on your selected shipping method and is not guaranteed. Once your order ships, you will receive a confirmation email with tracking information. Tracking updates may take several hours to appear, and delivery times are determined by the shipping carrier and may vary.

Within the U.S., Standard Shipping is available for most domestic locations through our third-party carriers. Orders over $75 within the continental U.S. qualify for free Standard Shipping. Shipping rates are determined by the carrier and may change over time. The most accurate shipping cost for your order will always be displayed at checkout.

We currently ship to locations within the United States only. International shipping is not available at this time. Any updates to our shipping locations or availability will be shared on our website and through official communication channels.

At this time, Moment Labs NY products are available exclusively online. To stay updated on future product launches, retail locations, and news, subscribe to our email list and follow us on social media.

You can view the status of your order on your Account page, located at the top right of the website next to your cart. Once your order ships, you will also receive a confirmation email with tracking information for easy reference.

At this time, Moment Labs does not offer subscription or recurring order options. All products are available for individual purchase online. We plan to introduce subscription options soon. Stay updated on new products and subscription launches by subscribing to our email list.

We currently accept all major credit cards, including American Express, Discover, Mastercard, and Visa, as well as PayPal, Shop Pay, UnionPay, JCB, and ELO. This allows you to choose the payment method that is most convenient for your order.

Your payment will be processed when your order is fulfilled and ready to ship. This ensures your order is confirmed and prepared for delivery before any charges are applied.

Our inventory is updated in real time, so occasionally an item may sell out before your order is processed. If this happens, the order will be cancelled, and you will be notified promptly. We recommend checking back later, as the item may be restocked.

All sales are final. We do not accept exchanges or returns at this time. Please review your order carefully before completing your purchase.

Please refer to our Refund Policy page for complete details regarding refunds. This ensures you have the most accurate and up-to-date information for all orders and products.

Orders are processed quickly to ensure fast delivery, so changes or cancellations cannot be guaranteed. If you need to update or cancel your order, please contact us immediately with your order details, and we will do our best to assist. Once an order has been finalized and shipped, the ability to make changes, including to the shipping address, is limited. We always strive to help resolve any issues whenever possible.

For any questions or concerns, please reach out to us through our online contact form. Our customer service team is available by email Monday through Friday, 9 a.m. to 5 p.m. EST, excluding holidays. We aim to respond within 2-3 business days. To help us assist you efficiently, please avoid sending multiple messages on the same thread.